Wedding and Event terms and conditions 2021/2022

Formal & Special occasion makeup appointments:

  • A $20.00 non refundable booking deposit is required to book and secure your date and time. If your event is rescheduled due to covid-19 restrictions i will happily transfer your deposit to a new date, pending my availability.

Makeup Trials:

  • Please be advised that a makeup trial is a separate service and payment, this is payable on the trial date.

  • If you wish to have a makeup trial before deciding to book me for your wedding/ event, it is best to book in as soon as possible, to avoid disappointment, as having a trial date booked does not hold your wedding/ event date for you.

 

Booking Procedure:

  • At the time of booking your wedding/ event date, please be aware that a $150.00 non-refundable/ non-transferrable booking deposit is required within 7 days, this payment is to secure and confirm your date, price quoted and for the number of people in your quotation.

  • Once your booking deposit has been paid, that date is then secured to you and cannot be passed on, unless you decide to cancel.

  • Your booking deposit will be taken off your final invoice total.

  • By paying your $150.00 deposit, you are agreeing to these terms and conditions.

 

Payments:

  • No payments prior to your final invoice being issued or instalment payments are accepted at any time.

  • Your final invoice will be sent to you 30 days prior to your booked date, full payment is required two weeks prior to your wedding/event.

  • The total balance of your invoice is to be paid in full via bank transfer, cash payments will not be accepted for wedding/ event bookings.

  • When making your payment via bank transfer, a proof of transaction receipt is required.

  • If your final payment is not received and your final invoice is overdue, and I have advised you that it is, I reserve the right to cancel my services, and you will forfeit your deposit.

  

Cancellation/ Postponements:

  • In the event of a date change, your $150.00 non-refundable/ non-transferrable booking deposit will be taken as a cancellation fee and a new booking deposit will be required to book and secure your new date.

  • In the event you decide to cancel your wedding/ event booking your $150.00 non-refundable/ non-transferrable booking deposit will be taken as a cancellation fee.

  • In the event you decide to cancel your wedding/ event and your final invoice has been paid, 50% of all monies paid will be kept as a cancellation fee and only 50% of your final payment will be refunded.

  • In the highly unlikely event that I would require to cancel your booking due to personal unforeseen circumstances all monies paid will be refunded to you.

 

Bridal/ Event Party:

  • I require a minimum number of FOUR people for a wedding/ event booking.

  • In the event that a member of your party is unable to attend/ get their makeup done on the day, and you have paid your final invoice, their service fee will be forfeited in full. However, this can be transferrable to another person who would like their makeup done on the day. (e.g., Wedding guest)

  • In the event that you decide to change your original booked bridal/ event party numbers to a smaller party (e.g.- elopement style wedding) please note that I have a minimum booking number of FOUR to go ahead with a mobile service, if your new numbers are less than four, I am happy to still offer a mobile service, however a minimum call out fee of $440.00 (not including travel) will be require, If this does not suit you and you would like to cancel your booking the regular $150.00 cancellation fee will be enforced.

 

Health and Safety:

  • It is the client’s responsibility to advise on any known allergies to makeup products before commencing makeup application, as well as (but not limited to) contagious conditions such as cold sores, conjunctivitis and gastro. No liability will be taken by Jenna Louise Makeup Artistry if this information has failed to be disclosed prior to the commencement of the service. No liability will be taken for claims arising from allergic reactions to makeup products used.

 

By paying your $150.00 deposit you agree and accept these terms.

*Please note, these terms and conditions could be subject to change without notice.

 

 

 

COVID-19 Cancellation & Postponement Policy 2021/2022 - For weddings and Events.

*Please note, these terms and conditions could be subject to change without notice.

 

Cancellation/ Postponements:

With your postponement being directly related to COVID-19, and you are unable to go ahead with your wedding/ event due to the current government restrictions, pending my availability, I will happily transfer your original booking deposit to your new date.

If you decide to postpone your wedding/ event for a second time (meaning this would be your third date chosen) you will be required to pay a new $150.00 non-refundable/ non-transferrable booking deposit, and your original booking deposit will be taken as a cancellation fee.

In the unfortunate event that I am not available for your new chosen wedding/ event date, the regular $150.00 cancellation fee will still apply.

If you decide to cancel your wedding/ event booking until further notice the regular $150.00 cancellation fee will be enforced.

 

In the event that you have paid your final invoice and government restrictions have locked down the area in which your wedding/event will be taking place and you cannot go ahead, 50% of all monies paid will be kept as a cancellation fee and only 50% of your final payment will be refunded. However, pending availability, I am more than happy to transfer your deposit and final payment to your new wedding/ event date if rescheduled for 2021 only.

If you are eleigable for a refund, funds will be returned to you within a 30 day period.

 

Bridal Party/ Event Group Changes:

In the event that a member of your bridal/ event party is unable to attend/ get their makeup done on the day (due to government restrictions, border closures, illness or other) and you have paid your final invoice, their service fee will be forfeited in full. However, this can be transferrable to another person who would like their makeup done on the day.

(e.g., Wedding guest)

 

In the event that you decide to change your original booked bridal/ event party numbers to a smaller party (eg - elopement style wedding) please note that I have a minimum booking number of FOUR to go ahead with a mobile service, if your new numbers are less than four I am happy to still offer a mobile service, however a minimum call out fee of $440.00 (not including travel) will be require, If this does not suit you and you would like to cancel your booking the regular $150.00 cancellation fee will be enforced.

 

Payments:


No payments prior to your final invoice date or instalment payments are accepted at any time.

 

ABN: 24 838 992 463